We use advanced AI to professionally restore, enhance, and upscale your cherished photographs. We then craft these into a cinematic video tribute, complete with custom motion, transitions, titles, and music, creating a memorable and lasting tribute for any occasion.

Unlike simple slideshows, our process involves AI-powered photo restoration to bring your images to life. We apply professional video editing techniques including custom motion, cinematic transitions, and thoughtful pacing to create an emotional, high-quality video centrepiece, not just a sequence of static images.

We create tributes for a wide range of occasions including funerals, memorials, weddings, birthdays, anniversaries, and milestone celebrations. Virtually any gathering that could benefit from an enhanced, cinematic centrepiece.

Yes, our skilled technicians and AI tools can bring almost any idea to life. Contact us with your special request, and we will do our best to make it happen, ensuring it aligns perfectly with your vision for the event.

Absolutely. Dignity and reverence are at the core of our funeral tributes. We aim to create beautiful and graceful memorials. We can also craft more upbeat, joyous, or humorous tributes if that better reflects the personality being celebrated. Your personal consultant will discuss the style that is right for you.

For funeral tributes, please allow 4-7 business days, depending on the package. Rush services are available for an additional fee. For all other non-urgent events, we recommend starting at least one month prior to your event to allow a comfortable, stress-free refinement process.

Not at all. Our process is designed for simplicity. You upload your photos through our secure portal, answer a few guided questions, and we handle all the complex technical work. We provide clear, step-by-step guidance at every stage.

We need your photos (digital scans are best) and some basic information: the occasion, date, and the story or personality of the person being honoured. Our guided questionnaire makes providing this information easy.

No problem. Our digital platform and services are designed to help anyone, anywhere in the world, create a Timeless Tribute. Time zones and distances are irrelevant to our process.

Yes. To begin production, we require a 50% deposit. The remaining balance is due upon your final approval of the video preview, before the high-resolution files are delivered.

Due to the custom, hands-on nature of our work, deposits are non-refundable once production has begun. If you are unsatisfied with the preview, we commit to working with you on revisions until it meets your expectations.

We accept all major credit cards securely through our website via Stripe. For business partners, we can issue invoices with standard payment terms.

Digital Download: Instant access to your files from your private client portal.

Private Streaming: A password-protected link to watch the tribute online anytime.

Venue Support: We provide guidance and can offer live technical support for playing the tribute at the service.

Minor changes (like fixing a typo or swapping a single photo) may be possible after final approval for a small fee, depending on the production stage. Significant changes would require recreating the video. This is why our preview and revision stage is so important. We encourage your full approval before final payment.

We can work with almost anything: old prints, Polaroids, slides, or digital files (JPG, PNG, TIFF). Our AI tools can repair tears, fading, spots, and can even colourise black and white photos. Higher quality originals yield the best final results.

Absolutely. We take privacy extremely seriously. Your photos and information are uploaded through our secure, encrypted portal. We never share your materials, and all files are permanently deleted from our systems 90 days after project completion. Please see our full Privacy Policy for details.

No. Digital delivery is necessary as we operate Australia-wide and often at short notice. For the best results, we require high-quality digital scans. You can have your physical photos professionally scanned at a copy centre (at 400 DPI or higher). Please see our technical guide for detailed instructions on preparing your photos.

You will receive a high-definition, widescreen MP4 file. We often master in 4K resolution. If required for venue compatibility, we will provide a standard HD version for the premiere and unlock the 4K Legacy Vault version the following day. Other formats are available on request.

We provide a simple, detailed technical guide for the venue. Our support team is also available to troubleshoot in the lead-up to the event to prevent issues.

We always recommend downloading the final video onto a USB drive or a local device (like a laptop) as a backup. This ensures the tribute can be played reliably without any dependency on an internet connection.

We provide a premium, modern service that enhances the memorial experience for families. This value-added offering can differentiate your home from competitors, increase service revenue, and generate incredibly positive feedback.

Yes. We offer full white-label partnerships. The service can be presented under your funeral home's name, with your branding on the client portal and communications. We operate as your silent production partner.

It's seamless. Through your dedicated partner portal, you can submit a client referral in under 60 seconds. We then handle all client communication, production, and billing. You'll receive automatic status updates and our team will also be in touch to confirm details about the day of the event and the audio-visual system at the venue.

We provide your staff with marketing materials, arranger training, and a dedicated account manager. For families, we offer 24/7 access to their project portal and day-of-service technical support for the venue.

We offer company discounts based on the number of tribute requests. Full partnership details, including pricing and marketing support, are outlined in our Funeral Director Partnership Kit. Please contact us to schedule a consultation and receive this information.

We offer a priority rush service. As a partner, you can flag these urgent cases, and we will fast-track them through our production queue to meet the tightest service schedules.

We are in the process of developing our White-label partnership packages. For all business enquiries, you can contact us here. We can schedule a no-obligation 30-minute consultation to answer your questions, provide a demonstration of the Business Portal, the onboarding process, client referrals, billing, and much more.